![]() Search for the Jira Service Management project for which the error was found.įrom the Issue type column, list down all the issue types. In Jira Server or Data Center go to Settings > Projects. Step A: Make a list of issue types used for the request types of the Jira Service Management project. You can perform step A and step B to fix this error. Open the issue for which the invalid status was assigned.įrom the Workflow list, select a valid status.ĮRROR project-export Couldn't migrate Request Type with id linked to Issue Type with id Īdd the Issue Type with id to the Issue type Scheme of the project with id to resolve Open the workflow to view the list of valid statuses in the Linked Status column. In the Workflow column, look for the affected workflow. If you start typing the name, a list of users and groups will be suggested.ĮRROR project-export: The issue type ‘’ with issue key ‘’ has no ‘’ status in workflow ‘’. Remove the invalid groups mentioned in the error log.Įnter the names of the users or groups. In the Administrators field, hover over to click the edit icon. Open the board for which you want to assign administrators. To assign valid administrators to your board: They are recorded in the log file (downloadable ZIP file).ĮRROR project-export: The board ‘’ is assigned invalid administrators: ‘’. Here are errors related to the Data preparation check and steps you need to take to solve them. ![]() Multiple users have the same email address Project Name and Project Key Conflict When Migrating Using Jira Cloud Migration Assistant (JCMA) Projects already exists in your cloud site Reason 2: Your cloud site couldn’t be found or your Jira Cloud subscription has been deactivated due to inactivity.Ĭheck if your cloud site subscription is canceled: If deleted, contact support for further assistance. Go to, and then select your organization if you have more than one. It’s possible that your cloud site is unavailable for migration. We couldn’t check for projects in your cloud site Learn how to renew your authentication token The Jira Cloud Migration Assistant authentication token might have expired. We are currently updating the migration service Here’s a brief description of statuses shown by pre-migration checks. Run pre-migration checks, review, and run a Jira migration Checks statuses They make sure that your configuration is correct and that the data can be migrated to Cloud. Pre-migration checks are a mandatory step of every migration. There are two things you can check before running the migration: To fix this issue, edit the board's JQL filter after migrating. If a board has a filter that mentions a project or field that is not yet migrated, the board may not return the same results after it is migrated. The migration assistant does not check that the JQL issue filters on boards are returning the correct results after migration. Jira Software boards not returning correct results If a linked issue or project is migrated at a later date, the history entry will be updated. If a history entry refers to a missing link or attachment, the history entry won't be migrated. If you have chosen to migrate in smaller batches, links to projects or issues that haven't yet been migrated will be missing until that linked item is migrated. Links to projects and issues that aren’t included in the migration If you choose to change a project key on your Server before or during migration, make sure that all configuration, filters and boards are updated with the new project key before attempting a new migration. If you make any changes on your Server site, wait at least 10 minutes before migrating to allow all data to be updated. ![]() Download the error logs to determine what is causing the failure. Many times this status will not be a problem for your migration. In this case, the project will show up as incomplete even though all the actual data is complete. For example, we might be able to migrate a project but 1 issue fails because there is a null value in a custom field. We recommend cleaning up your Server data before migrating.Īn incomplete status means that some things have been migrated but there was at least 1 entity that we couldn’t migrate. For example, if you have any required field with a null value the migration will fail because this is not supported on your Cloud site. If your Jira Server site is highly customized, you may face additional issues when migrating.
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